Randy Hudson
My feedback
4 results found
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1 vote
An error occurred while saving the comment -
1 vote
An error occurred while saving the comment
Randy Hudson
commented
A placeholder like this isn't actionable feedback; replace “testing” with the help-site issue before asking users to vote.
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1 vote
An error occurred while saving the comment
Randy Hudson
commented
A feedback form on each help article could submit the page URL and article title with the comment, so support can see exactly where the user got stuck without asking them to describe or copy the page details.
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3 votes
An error occurred while saving the comment
Randy Hudson
commented
Both comments appear below the save error, so the post may have succeeded despite the failed-save message.
This page requires sign-in to leave feedback, but the idea appears as Anonymous; it doesn't show whether a name or terms agreement was required.